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Create a returns and exchanges policy that sells

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Create a returns and exchanges policy that sells.

Create a returns and exchanges policy that sells.

Am I allowed to return products to my online store?


The answer in general: No

Unless the product arrived to the customer broken, damaged, or not working, and this is not enough, he informs us about it by e-mail. Rather, he must send pictures that confirm his words.


If his words are proven true 👌🏻 you must compensate the customer either by returning his money or sending him a new product as compensation with a tactful message as a kindness to him to ensure customer satisfaction, and so that he continues to return to your store and spread a good reputation about your customer service to other customers.


✋🏻 In general, there is abuse of the return policy, so we want to close this door from the beginning, and this thing must be clear in the return policy and crystal clear with clarification of the time period in which returns are allowed is a week or two weeks, any month, the important thing is to clarify.

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